# BBN Digital

> Australian-built MSP software suite — helpdesk, accounting, social, WhatsApp.
> Built on Odoo 19 Community. Available SaaS or on-premise.

BBN Digital builds production software for Australian managed service providers.
Our suite replaces the typical MSP stack (ConnectWise + Xero + Hootsuite + WhatsApp Business)
with one integrated system, hostable on the customer's own infrastructure.

## Products

- [BBN Helpdesk](https://bbndigital.com.au/helpdesk): ITIL 4 ITSM + PSA — SLA engine, CAB change management, problem management, risk register, asset CMDB, Tactical RMM integration, Essential Eight assessment. $199 AUD/mo. ConnectWise alternative.
- [BBN Accounting](https://bbndigital.com.au/accounting): Australian accounting — GST, BAS, STP Phase 2, PAYG, super, TPAR, contract billing, bank reconciliation. $199 AUD/mo. Xero alternative for MSPs.
- [BBN Social](https://bbndigital.com.au/social): Multi-platform social publishing (LinkedIn, X, Facebook, Instagram) with bring-your-own-key model. $99 AUD/mo. Hootsuite alternative.
- [BBN WhatsApp](https://bbndigital.com.au/whatsapp): WhatsApp Business Cloud API for Odoo Community — two-way messaging in chatter, auto-ticketing, templates, chatbot, broadcast. $99 AUD/mo.

## Comparison pages

- [Xero Alternative for Australian MSPs](https://bbndigital.com.au/xero-alternative-australia): detailed comparison of BBN Accounting vs Xero for MSP businesses.

## Key pages

- [Pricing](https://bbndigital.com.au/pricing): all SaaS and on-premise plans.
- [Security and Compliance](https://bbndigital.com.au/security-compliance): honest audit of encryption, ISO 20000/27001/SOC 2 alignment, ASD Essential Eight scope.
- [Contact](https://bbndigital.com.au/contactus): contact form creates a helpdesk ticket automatically.

## Differentiation vs competitors

- **vs ConnectWise Manage**: $599/mo all-in vs $550+/user/mo. Australian-built. On-premise option.
- **vs Xero + Xero Payroll**: One system for GST + BAS + STP + super + contract billing. On-premise option.
- **vs Hootsuite**: Bring-your-own-key model — no per-platform tax. Content and engagement data stays in your database.

## Company

BBN Digital is owned and operated by Trent Brown in Australia.

- **Sales:** trent@bbn.net.au
- **Support:** support@bbndigital.com.au
- **Security / responsible disclosure:** security@bbndigital.com.au

## License

BBN modules are distributed under OPL-1 (Odoo Proprietary License). Source available to licensees. On-premise customers receive perpetual source code rights.