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Service Catalog

Browse the services we offer and request what you need.

Access Management

Onboarding, offboarding, access changes, password resets.

Access Change (grant/revoke)

Grant or revoke access to a system, folder, or application.

New User Setup

New starter onboarding — email, accounts, hardware.

Same business day if submitted before 2 PM
Password Reset

Reset my password for a system I use.

Within 1 hour
User Offboarding

Leaver offboarding — revoke access, preserve data.

Within 2 hours of approval

End-User Support

Workstation, laptop, mobile device, and application support.

General IT Question

How do I... / what is... questions.

Hardware Fault

My laptop, desktop, or peripheral isn't working.

Software Install Request

Install or upgrade software on my device.

Infrastructure

Servers, storage, backup, DR, network changes.

File / Data Restore

Recover a deleted or corrupted file from backup.

Server or Infrastructure Issue

Server, storage, or network problem.

Collaboration & Productivity

M365, Google Workspace, Teams, SharePoint, shared drives.

New Distribution Group

Create an email distribution list.

New Shared Mailbox

Create a shared mailbox (e.g. info@, sales@).

Security & Compliance

MFA, phishing reports, incident response, compliance audits.

Report Phishing Email

I received a suspicious email — report for investigation.

Security Incident

Ransomware, data breach, suspected compromise.

Projects

Migrations, upgrades, new rollouts, fixed-fee work.

Project Enquiry

Start a conversation about a larger piece of work.