BBN Digital
Information about the BBN Digital instance of Odoo, the Open Source ERP.
Installed Applications
- Sales
- From quotations to invoices
- Invoicing
- Invoices & Payments
- CRM
- Track leads and close opportunities
- Website
- Enterprise website builder
- Purchase
- Purchase orders, tenders and agreements
- Project
- Organize and plan your projects
- eCommerce
- Sell your products online
- Email Marketing
- Design, send and track emails
- Employees
- Centralize employee information
- BBN Accounting — Australian MSP Finance Suite
- AU bank import, auto-reconciliation, payroll (PAYG/super/STP), BAS, and financial dashboards for Australian MSPs.
- BBN AI Assistant
- The AI platform for Odoo — Chat, Actions, MCP Server, Multi-Provider
- BBN AI Autopilot — Governance + Policy Engine
- Confidence-gated AI actions, approval workflows, escalation, sandbox mode, $ cost ledger
- BBN AI Compliance — SOC2 / GDPR / CDR Pack
- Compliance framework controls, sub-processor registry, data-flow diagrams, audit-pack export
- BBN AI Master - Unified AI Overview, Action Inbox, Daily Briefing
- One surface for all your AI: approve agent actions, get a daily exec briefing, watch costs, monitor RAG health. Built on the BBN AI + RAG framework.
- BBN Backup Monitor — Client Backup Oversight
- Central backup status dashboard across all clients. Supports Datto, Veeam, Acronis, Backblaze, Tactical RMM backup data. Alerts on failed / stale / missing jobs.
- BBN CRM — MSP Lead & Opportunity Pipeline
- MSP-flavoured lead management: endpoint count, vertical, existing provider, renewal date, TAM. Contact form → lead + ticket. Lead → quote → contract flow.
- BBN Dealflow — A Monday CRM Crusher for Odoo 19
- Monday.com-grade visual pipeline + AI sales agents + no-code automation — at one-time price, on your own server. Replaces $28/seat/month forever.
- BBN Auto-Dialer
- Industry calling campaigns, click-to-dial cockpit, on-dial ticket + follow-up automation
- BBN Docs — IT Documentation Hub
- Hudu / IT Glue replacement — per-customer IT docs, runbooks, diagrams, expiries
- BBN Helpdesk — ITSM, Compliance & PSA for MSPs
- ITIL 4 helpdesk with ISO 20000, ISO 27001, SOC 2, and ASD Essential Eight compliance. SLA engine, Change Management with CAB, Risk Register, Problem Management, Asset CMDB, RMM integration, AI replies, customer portal, contracts & invoicing, OWL dashboard.
- BBN HR — Staff Tracking for MSPs
- Timesheets, leave, clock in/out, scheduling, activity tracking — tuned for MSP teams
- BBN Inventory — MSP Hardware & Licence Stock
- Track hardware assets (serial-level) and software licences (seat count, renewal dates) per client. Auto-deprovision on contract end. Central view of client IT portfolio.
- BBN Labour Hire
- Labour-hire vertical for BBN suite — placements, real-time margin, compliance, AI worker matching, WHS incident tracking, shift e-sign.
- BBN M365 Backup — Multi-tenant Granular Restore
- Australian Microsoft 365 backup. AU$7.50 ex-GST/seat/mo covers 9 core workloads: Exchange Mailboxes + In-Place Archives + Shared Mailboxes, Calendar, Contacts, OneDrive for Business, SharePoint Online, Teams Chat, Teams Channels. Granular item-level restore + 5-deep version history + 7-year retention + ransomware-proof Object Lock immutability. Also covers M365 Groups + Planner. Forms + Yammer + OneNote + Power Platform + Loop/Whiteboard on roadmap. Wasabi/B2/R2/MinIO/AWS S3 BYO-storage. APP-compliant.
- BBN Marketing
- Lead gen + marketing automation suite for MSPs
- BBN Module Standard — Assembly Line
- Codified 13-step BBN module standard + linter + scaffolder + AI verbs to author compliant modules
- BBN NPS — Net Promoter Score Engine
- Quarterly NPS surveys per customer with tokenized one-click portal responses. Rolling NPS score, detractor alerts, trend reports. Distinct from per-ticket CSAT.
- BBN Password Vault — Vaultwarden Adapter
- Shared MSP credential management on self-hosted Vaultwarden/Bitwarden
- BBN Projects — Premium MSP Project Management
- Gantt, kanban, portfolio dashboard, milestones + billing, risk register, status reports, retrospectives, team allocation, sale-order spawn, time-entry integration
- BBN Quotes — MSP Contract Templates
- MSP quote builder with per-user, per-endpoint, block-hours, and perpetual-licence templates. Wizard pulls lead data, produces a standard sale.order ready to send.
- BBN Reviews — Google + Facebook Review Management
- Request, monitor, and respond to Google/Facebook/Trustpilot reviews
- BBN RMM Bridge — Unified RMM Integration
- Webhook + API bridge to Ninja, ConnectWise Automate, N-central, Datto RMM
- BBN Sales Kit — TCO Calculator + Design Partner Outreach
- Self-serve TCO calculator (public URL), lead capture, full design-partner outreach package
- BBN Service Catalog — ISO 20000 Service Catalogue
- Formal catalogue of services customers can request. ISO/IEC 20000 service catalog management. Self-service request portal. Auto-routes to helpdesk tickets.
- BBN Sign — E-Signature
- Drop-in e-signature for quotes, contracts, and any PDF
- BBN Social — Multi-Platform Social Media Scheduler
- Schedule & publish to Facebook, Instagram, LinkedIn, X from a single Odoo calendar
- BBN Status Page — Uptime + Incidents
- Public status page + uptime monitoring + incident communication
- BBN Suite — MSP-in-a-Box
- The complete MSP stack — PSA, CRM, marketing, accounting, HR, VoIP, docs, RMM and more
- TruSite Safety
- TruSite Safety — SWMS, site sign-on, permits, inspections and WHS compliance. Built in Queensland. Built for Australian worksites.
- BBN Time Tracker
- Time Doctor-style time tracking: timer, screenshots, activity, app/URL tracking, productivity scoring, payroll & billing.
- BBN VoIP — PBX + Softphone Integration
- Phone system integration — call logging, IVR, queues, click-to-call, recordings
- BBN WhatsApp — Business Messaging for Odoo Community
- WhatsApp Business Cloud API integration. Send & receive messages, auto-create tickets, templates, chatbot, broadcast — no Enterprise required.
- 4CG Billing — Rating, Routing & Wait Authorisation
- Dynamic shift rating engine, per-container event capture, Wait/Downtime customer-signed authorisations, charge/routing/indicative outputs, invoice generation. Sits downstream of fourcg_pricing.
- 4CG Pricing Engine
- Multi-customer rate cards with effective-from dating, classification + time-band + OT-tier dimensions, parallel-run validation, live resolver. Built for 4C Group cold-chain labour-hire.
- 4CG Suite — One install, one menu, one home page
- Meta-module that pulls in every 4CG addon, consolidates the menus under ONE root, and ships a Welcome landing at /4cg so people open Odoo and immediately know where to go.
- Discuss
- Chat, mail gateway and private channels
- Contacts
- Centralize your address book
- Calendar
- Schedule employees' meetings
- To-Do
- Organize your work with memos and to-do lists
- Skills Management
- Manage skills, knowledge and resume of your employees