Knowledge Base
Outlook: Can't Send or Receive Email (Microsoft 365)
1 viewsEmail that won't send or arrive is usually a connection, a stuck outbox item, or a profile issue. These steps apply to Outlook connected to a Microsoft 365 mailbox.
Recover Deleted Emails or Files in Microsoft 365
1 viewsDeleted email and OneDrive/SharePoint files can usually be recovered by the user for a period of time, and by BBN for longer via the M365 admin tools and the BBN M365 Backup.
Teams: Audio, Video or Screen‑Share Not Working
2 viewsMost Teams call problems are device selection, permissions, or a cached client. Work through in order before a call.