Knowledge Base
Sophos: A Website or App Is Blocked (Request an Exception)
1 viewsThe Sophos Firewall filters web traffic for security and policy. If a legitimate site or app is blocked, this explains what you'll see and how to get it allowed safely.
Sophos Firewall: Access the Admin Console
1 viewsWhere the Sophos Firewall management console lives and how to reach it. The firewall controls the whole site's internet and security, so changes are a BBN/technician task — customers should raise a ticket.
Sophos: Internet Down — Is It the Firewall?
2 viewsWhen the whole office loses internet, the cause is usually the ISP/modem, sometimes the firewall, occasionally the internal network. These checks find where the break is before anyone touches the firewall config.