Knowledge Base
Hikvision: A Camera Is Offline or Black on the NVR
1 viewsWhen one camera shows black, "No Video," or a connection icon on the NVR while others are fine, it's almost always power, cabling, or the camera itself — not the whole system.
Hikvision CCTV: View Cameras Remotely
2 viewsHow to view your Hikvision cameras from a phone or computer when away from site, using Hik‑Connect (mobile/web) or the desktop software.
Hikvision: Play Back and Export CCTV Footage
1 viewsHow to find, review, and export recorded footage from a Hikvision NVR/DVR — for an incident, insurance, or Police request.
Hikvision: Reset a Forgotten NVR/DVR or Camera Password
1 viewsHikvision devices can't be "cracked" — resetting a forgotten admin password uses Hikvision's official verification (via the SADP tool or Hik‑Connect). This is a technician task and requires proof of ownership.