Knowledge Base
Moving Microsoft Authenticator (MFA) to a New Phone
2 viewsWhen you replace a phone, your Microsoft Authenticator (the app that approves sign‑ins) needs to be set up on the new device before you lose the old one — otherwise you can get locked out.
Phone Won't Connect to Wi‑Fi or Mobile Data
2 viewsQuick fixes for an iPhone or Android that won't get online over Wi‑Fi or mobile data.
Set Up Work Email on iPhone or Android (Microsoft 365)
2 viewsThe recommended way to get work email on a phone is the Microsoft Outlook app, which supports Microsoft 365 security (MFA, conditional access) cleanly.